Announcements and Tone

⚠️ Important: to manage announcements, you must be an administrator on both your Cox Business and Dubber accounts. It is important that you adhere to legal requirements for informing parties that calls are being recorded. 

Dubber Connect for Cox allows you to control recording announcements and tones directly from the Dubber Connect interface.

Follow the steps below to enable or disable announcements for your account.

Step 1: Log In to Your Dubber Account

1. Go to the Dubber login page.

2. Sign in using your Dubber account credentials.

3. Once logged in, navigate to the My Account section.

4. Click the + (plus) icon to access the Dubber Connect portal. Steps can be found here.

Step 2: Access the Dubber Connect Portal

1. You’ll be redirected to the Dubber Connect login screen.

2. Log in using your Dubber Connect credentials.

3. Once inside the portal, sync your account:

   • Enter your Cox Business MyAccount login details to complete the sync.

Step 3: Enable or Disable Announcements

1. Locate the announcement switch and click to enable or disable announcements.

2. After changing, scroll to the bottom of the page and click Next.

3. Click Next again to reach the Subscription Update Summary page.

4. Review the changes and click Proceed to confirm.
   🔔 Note: Some users may need to enable announcements in their Cox Business MyAccount for changes to take full effect.
   
   

If you need help accessing your account or completing these steps, contact Dubber Support and we’ll be happy to assist.