Our new product offering

Dubber is excited to release our latest products in the coming weeks to our customers who connect with us through Cox Business. Our latest products include our award winning AI technologies which provide meaningful data insights and a new user interface for the insights portal. 

Dubber Recording + Trends

Dubber Recording + Trends provides entry-level call recording solutions enhanced by AI-powered conversation intelligence. This service unlocks the potential for advanced call analytics through One Moment, delivering actionable insights with cutting-edge trend analysis. This combination ensures that even basic call recording is transformed into a powerful tool for understanding conversations.

Key features include:
- AI-enriched conversation capture with access to conversation intelligence delivered as a Trend for       1x Dubber Moment (Sales Close or Complaints Trends)
- Call recording, playback & storage
- Instant access via cloud portal
- Call tagging, search & discovery
- Unlimited storage & retention
- User, team and admin features

Dubber Unified Capture + Insights

Dubber Unified Capture + Insights provides a market-leading solution for comprehensive conversation capture, enhanced by cutting-edge AI-powered conversation intelligence. This premium service unlocks unparalleled access to One Moment, offering transformative insights that go beyond traditional call recording. With this combination, businesses can elevate their customer interaction analysis and leverage real-time, AI-driven intelligence to gain insights across conversations. 

Key Features include:
- AI-enriched conversation capture with access to conversation intelligence delivered as an
   Insight for 1 x Dubber Moment (Sales Close, Complaints, Customer Satisfaction)
- Conversation Transcription
- Conversation Topics
- Connections & Value Index
- Sentiment & Conversation Summary
- Dubber Premium API
- Legal hold
- Enforceable call recording
- Unlimited storage & retention
- Redaction

Dubber Insights

Our premium product designed to harnesses the power of our patented, award-winning AI solution,
Dubber Moments, to extract insights from conversations. Going beyond simple data extraction,
delving into the context of entire conversations, transforming them into actionable business
insights that deliver immediate value.

Key features include:
- All Unified Capture + Insights features
- 3 x Dubber Moments (Sales Close, Complaints, Customer Satisfaction)
- Conversation Chapters
- Activity Summary dashboard

More information on Dubber Insights, moments and navigation of the new portal UI can be found here.