Once you’ve selected call recording plans for your users or phone numbers, you’ll be taken to the Dubber Connect Order Confirmation page. Here, you’ll see a summary of your selections and can complete your order.
✅ Step 1: Review Your Order
Take a moment to review the call recording plan details for accuracy.
🧾 Step 2: Enter Your Customer Information
Provide the following details:
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First Name
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Last Name
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Phone Number
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Organization Name (this will be the name of your Dubber account — we recommend using your company or organization name)
Note: Your email address is tied to your Cox Business login and cannot be changed here.
💳 Step 3: Enter Your Billing Information
Fill in your payment details, including:
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Name on the credit card
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Card number, CVV (security code), and expiration date
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Billing address
✅ Step 4: Accept the Terms and Conditions
Once everything is filled in, read and accept the terms and conditions to continue.
🛒 Step 5: Place Your Order
Click ‘Place My Order’ to submit. The button will update to show the order is processing.
🎉 Confirmation & Activation
You’ll then see an order confirmation page. At this stage:
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Your Dubber and Cox Business accounts are being connected.
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Call recording will be enabled for the selected users/phone numbers.
For IP Centrex users:
All handsets will automatically reboot — even those not currently assigned to a recording plan. If a phone is in use, it will reboot once it becomes idle.
For Unify Apps and Web Consoles:
We recommend users log out and back in to refresh the system and display the new recording options.
From here on, all your call recording management will be done via the Dubber portal.
If you need help at any point, our support team is always ready to assist!
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