Dubber Connect offers an alternative to legacy call recording that can help independent financial advisors and larger organisations comply with MiFID II regulations. Our fully scalable call recording can be rapidly deployed without the need for CapEx, providing an affordable solution to your compliance needs. Dubber Connect is able to record calls made on fixed line and mobile handsets, covering all voice calls for your recordkeeping requirements. Dubber Connect’s cloud architecture allows organisations and individuals to benefit from unlimited storage, ensuring that MiFID IIs requirement of five years of secure storage is met.
Calls are securely stored under encryption, along with metadata including the date and time of the call, and are easily searchable with Dubber Connect’s voice AI software. Recordings can be retrieved instantly using a variety of criteria including keywords and even Sentiment ratings. With scalable, unlimited storage, Smart Search can retrieve any recording, regardless of when it was recorded, with no waiting for downloads.
Access to calls is restricted by permissions structures to prevent unauthorised sharing of calls or data, and all activity is tracked and timestamped in order to create audit trails. A full audit is collected for any transaction within the Dubber Connect platform. All activity, such as users listening to, sharing, and deleting recordings, is monitored and logged within the platform.
Dubber AI speech intelligence is designed for everyone, regardless of business size or device. With a SaaS model based on a monthly subscription, Dubber Connect has revolutionised voice AI: bringing it to every phone. Businesses that were previously priced out of voice AI capabilities can now benefit from speech intelligence.